Please read this notice before using this website. By visiting our sites you are accepting and consenting to our collecting, storing, using and disclosing your personal information as described below.

Welcome to Biteback Publishing and This privacy notice sets out the basis upon which we collect and use any personal information in connection with our business. It also explains what rights you have to access or change your personal data.

Information we may collect or receive from you

Information you provide to us may include your name, billing and postal addresses, email address and phone number. When ordering books or eBooks you will also provide your payment details. When applying for a job or submitting a manuscript you will likely provide additional information about work or academic experience, and any other such information as may be appropriate.

We will collect information when you order books or other products from our website; subscribe to our mailing lists; make an enquiry via our website or over the phone; enter competitions which we may promote from time to time; submit proposals or manuscripts for potential publication; enter into a publishing contract with us; request review copies; make press enquiries or submit an application for a job vacancy.

We will collect any information contained in any correspondence between us by email, phone, mail or via the websites, and we will keep a record of it.

We will collect information about how you use our websites and the device you use to access them. Information may include your IP address, browser type, source of referral, the length of your visit, the number of pages you view, your location, and information concerning your device, as well as other relevant information. This information may be collected using cookies.


Our sites use cookies to provide you with the best browsing experience. Cookies are small text files which we store on the device you use to access our website. Cookies allow us to monitor your use of the software and simplify your use of the website. Cookies also allow us to improve our sites. By continuing to browse our sites, you are agreeing to our use of cookies.

We use targeting cookies to make our sites more relevant to your interests; analytical and performance cookies to see how visitors navigate our sites and to recognise and count visitors; strictly necessary cookies that enable visitors to operate our sites and functionality cookies that enable us to recognise returning visitors and ensure they find their way around easily.

If you don’t want cookies installed on your device, you can change the settings on your browser or device to reject them. However, doing so may mean you will not be able to use all of our websites’ functions.


To provide you with access to our websites in the most effective manner for you and your computer or device. We will share your information with our website developer to ensure our websites are presented in the best way.

To process and administer orders you make from our websites. We will share your information with our service providers (for example distribution and freight companies) in order to facilitate purchases and delivery.

To inform you about new books, products, news, events and services that we think might interest you. We will provide you with information about goods and services similar to those you have already purchased or enquired about and that we feel might be of interest. We will share your information with our marketing services provider either on the basis of your consent, or our legitimate interests to provide you with news and information about our products as a function of our core business.

To provide customer service and support. We will share your information with select service providers necessary to provide customer support (for example payment services, IT and website services, distributions and warehousing services, delivery services).

To process applications for job vacancies.

To send you competition prizes.

To enable the fulfilment of publishing contracts whereby manuscripts and relevant information are shared with editorial and production service providers, members of the press, foreign publishers and relevant others.

To analyse general engagement with our websites on the basis of our legitimate interest in providing the best and correct service to our websites’ visitors.

To safeguard against unauthorised or illegal activity on the basis of our legitimate interests to operate a safe and lawful business or where we have a legal obligation to do so.

Legitimate interests

Where we use your information for our legitimate interests, we make sure that we take into account any potential impact that such use may have on you. Our legitimate interests don’t automatically override yours and we won’t use your information if we believe your interests should take precedence over ours unless we have other grounds to do so.

Third parties

We may receive information about you from third-party providers to verify information provided by you in connection with materials you submit to us for publication.

We may receive information about you from third parties referring you to us for publication.

We may solicit and receive information about you from third parties providing references for employment suitability.

We may share your personal information with third parties including suppliers and contractors; business partners; members of the press; analytics and search engine providers that assist us in the improvement and optimisation of our sites; where the company is acquired by a third party and personal information about its customers is a transferred asset; where the company has a duty to disclose personal information in order to comply with a legal obligation, to apply our terms of use or protect the rights, property or safety of the company, its staff or others (for example fraud prevention and protection).

We require third parties to maintain appropriate security to protect your information from unauthorised access or processing.

How we will store your personal data

All information you provide to us is stored on secure servers. All our storage is password protected where appropriate. Payment transactions are encrypted using SSL technology. The transmission of information via the internet is not completely secure. We will do our best to protect your personal information using strict security procedures. However, we cannot guarantee the security of data transmitted to our websites. We maintain physically secured offices.

We will retain your information for as long as is necessary to provide you with the services that you have requested from us, or for as long as we reasonably require to retain the information for our lawful business purposes.

We retain information relating to orders, refunds and customer queries as long as is necessary to comply with HMRC requirements, usually 6 years following the fiscal year in which the transaction was processed.

We maintain a suppression list of email addresses of individuals who no longer wish to be contacted by us. So that we can comply with their wishes we must store this information permanently.

Personal data that we collect or receive from you may be transferred, and stored in, to destinations outside the European Economic Area and may be processed by staff operating outside the EEA working for one of our service providers and suppliers. For instance, fulfilling your order and processing payment details. We will take all reasonable necessary steps to ensure personal information is treated in accordance with this privacy policy. By submitting your personal information, you agree to the above transfer, storage or processing.

Your rights

To ask us not to process your personal information for marketing purposes. This can be exercised by contacting us at, also by checking certain boxes on forms that we use to collect your data to tell us that you don’t want to be involved in marketing or by updating your marketing preferences on this website.

To access information held about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, you will be notified by email. Please check back to see any updates or changes.


Please direct any queries about this privacy notice to