Pam Warren spent the first few years of her life in Singapore, before moving back to the UK with her mother when her parents’ marriage broke down. In 1999, while working as a financial adviser, Pam was involved in the Paddington rail crash, sustaining devastating injuries. Following the crash, she became a vigorous campaigner for improving rail safety and her efforts have brought about landmark changes in network regulations. Pam now uses her experiences to help others affected by disfigurement or burns, becoming an inspiration to many in similar circumstances. She has retrained as an independent project manager and professional speaker and lives near Reading.